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Full Range of Contemporary Medical Care Services for the Whole Family
Herdsman Medical Centre aims to make your experience of the delivery of our services second to none. From the time of booking, through your consultation, the checking out process and after you leave the practice by ensuring appropriate follow up of your medical issues we want to deliver the highest quality of care and service to you and your family.
Convenient Healthcare Services
Online Bookings
Book online today to instantly confirm an appointment time; it’s easy to do, convenient and you don’t have to wait until office hours to take action to improve your health.
Telephone Consultations
Telephone consults are not required to be bulk billed. Please be aware there may be a charge to pay at the end of the service. It is at the Doctors discretion whether the telephone appointment is bulk billed or not.
Urgent Appointments
For all urgent appointments, please call our practice directly. You can find more information on our after hours policy in the patient information section below.
Services and Treatments
Routine check-ups
Routine health services
- General check up and preventative health checks
- Women’s Health
- Men’s Health
- GP shared antenatal care
- Family Planning
- Sexual Health and STD screening
- Cancer Screening
- Weight Loss Management
- Smoking Cessation Management
- Depression and Mental Health Management
- Minor Procedures
- Wound Management and dressings
- Aged Care
- Sports Injuries
- Ear Suction
Other services
- Workcover Injury Management
- Corporate Health
- Flu Vaccinations
- Covid Vaccinations
- Pre Employment Medical Examinations
- Motor Vehicle Injury Management
- Pre Employment and Insurance Medicals
Chronic Disease Management
Herdsman Medical provides GP Management Plans for Chronic Disease Management. These plans provide you with access to free or subsidised allied health visits with Physiotherapists, dieticians, psychologists etc.
A clinical judgment is made by the doctor taking into account the patients medical condition , care needs and also within the general guidance set out by Medicare.
- Diabetes
- Thyroid Disease
- Liver and Kidney Disease
- Heart Disease and Cardiovascular Disease
- Lung Disease
- Asthma
- Arthritis
- Stroke
- Mental Health
- Osteoporosis
- Auto Immune Disease
- Obesity
Preventative Health Assessments
These checks are free if you have Medicare:
- 4 year old child (holder of healthcare card) (once)
- 45-49 year olds (once)
- Over 75 of age and older (once every year)
Paediatric Care
Paediatric Care and Child Health
Herdsman Medical Centre is family friendly and all our doctors and nurses are experienced in delivering high quality care for your child.
Areas of childhood health include:
- Immunisations
- Bedwetting
- Acute rashes and common childhood illnesses
- Development and behavioural problems
- Baby checks
Vaccinations
- Covid 19
- Flu
- Chicken Pox
- Shingles
- Pneumococcal
- Travel vaccinations (including Yellow Fever)
- Childhood Vaccinations
- Workplace Vaccinations
Ear Suction Procedure
Micro-suction Ear Wax Removal
Herdsman Medical Centre doctors are trained to perform the ear wax removal by microscope and microsuction. Ear wax may be considered for removal if its is causing symptoms of reduced hearing, tinnitus, pain, vertigo or interfering with hearing aid to a patient.
Microscope with microsuction is the way forward in the treatment of ear conditions requiring wax removal, where previously an ear syringe was used. During ear syringing, wax is flushed out ‘blindly’ under a pressurised stream of water and 1 in 1000 patients experience major complications. With microsuction the wax is directly visualised under a microscope whilst being removed and no water is involved.
Removal of ear wax with microscope and microsuction is preferred to ear syringing because it is:
- Quicker and more precise
- Gentle on the ear canal and more comfortable for the patient
- Safer with lower risk of infection and a lower risk of damaging the ear drum, middle ear and inner ear structure
Covid 19 Vaccinations
Herdsman Medical Centre offers Covid 19 Vaccinations as part of the national rollout program. Call our friendly Reception team to book an appointment for the Novavax or Pfizer vaccine.
Skin Cancer Checks and Minor Surgery for Skin Cancer Removal
- Mole removal
- Cyst removal
- Cryotherapy (Liquid Nitrogen)
- Skin biopsies
Important Patient Information
Appointments
Please note: ALL new patients are required to arrive 10-15 minutes before their scheduled appointment time to fill out a new patient details form and/or any other relevant forms that are required before being seen by a doctor.
You can book an appointment with us through either our friendly reception staff over the phone or directly online through the Book Online button above. To ensure your do not forget your appointment, you will receive a text reminder or email depending on your method of booking.
At Herdsman Medical Centre we want to give you the time you need to deal with any issues comprehensively so please book a longer appointment if you have multiple issues to discuss or if the issue you have is complicated in nature.
On arrival at the practice, our reception staff will greet you and your doctor will be made aware of your attendance automatically. In a prompt and timely fashion you will be attended to by your doctor or one of our caring, experienced practice nurses depending on the nature of your appointment.
If you have had any tests or investigations done and would like your results, please call the surgery and our friendly staff will leave a message for our practice nurse to call you back when they have a free moment. Any urgent or abnormal results will be notified to you as soon as they come in. Sometimes our nurses can be very busy as they are usually very heavily booked so we ask for some patience in these circumstances.
If there are more delayed follow ups required we have a recall system in place where reminders can be automatically sent, for example one, two or four years in the future to your address registered on our system.
In having these processes in place, it is our goal to provide our patients with the best experience in family medical care from the time of booking to the time of leaving the practice and beyond.
We can accommodate urgent needs or walk-ins.
Fees and Pricing
All private billings require payment on the day of your appointment. This prompt payment enables us to send your Medicare claim on the same day via online health claiming. All fees are determined by your Independent Medical Practitioner and are based on time, complexity of the visit and treatment required. Our standard fee structure is below;
Standard Consultation $85.00
Long Consultation $120.00
Extended Long Consultation $165.00
Prolonged Long Consultation $245.00
Should you be unable to attend your appointment please notify Reception on 08 9383 7111. Failure to attend without notifying may result in a fee of $30.
Standard Consultation $95.00
Long Consultation $130.00
Extended Long Consultation $180.00
Prolonged Long Consultation $250.00
Saturday appointments are not available for online bookings. Please phone the surgery to make a Saturday appointment. Please note that there is NO BULK BILLING on Saturday sessions. Some consultations will be billed under specific item numbers (mental health care, chronic management care, diabetics) and will have their own set billing. Please speak with our front desk staff for further information when you are charged. Patients that hold a Pensioner Concession Card or are 12 or under are eligible for bulk billing. Patients that hold a Health Care Card are eligible for a discounted rate.
Should you be unable to attend your appointment please notify Reception on 08 9383 7111. Failure to attend without notifying may result in a fee of $30.
When leaving the practice we have options of payment by debit or credit card or by cash payment and, conveniently, your Medicare rebate can be sent directly to your nominated bank account if you have registered these details with Medicare.
*Herdsman Medical Centre is a private billing practice so payment is required the day of the appointment.
After Hours Care
Our surgery has a formal partnership with the WA Deputising Medical Service (WADMS), who is our primary provider for home visits and after hours care. If ringing after closing hours, our telephone message has information regarding after hours services nearby or after hours home visits. If a patient requires a home visit during normal surgery opening hours, our reception team will call WADMS on behalf of the patient to make arrangements for a doctor to see them. WADMS opens at 6pm to members of the public.
Your visit summary is always forwarded to the surgery at the completion of the visit. This will be added to your patient notes once your GP has reviewed it. If any necessary follow up is required, you will be contacted by the surgery.
Management of Patient Health Information
When you register as a patient of our practice, you provide consent for our doctors and practice staff to access and use your personal information so they can provide you with the best possible healthcare. Our main purpose for collecting, using, holding and sharing your personal information is to manage your health. We sometimes share your information with authorised third parties (such as specialists, allied health professionals, subpoenaed court orders, or statutory notification requirements) however none of your information is shared with anyone who is not providing medical care or otherwise outlined above.
Your patient notes are stored by electronic records. This is heavily secured with encryption, passwords and our staff and contractors are bound by confidentiality agreements to ensure security.
All patient information is classed as private and confidential. Disclosure of patient health information is not conducted without the consent of the patient and the patient’s regular general practitioner. Any inappropriate disclosure of patient health information will result in disciplinary action and possible dismissal.
Overseas Student Health Care
Herdsman Medical Centre welcomes overseas students and their families on Overseas Student Health Care. Herdsman Medical Centre is currently accepting students and their families from these eligible health funds: Medibank, AHM/Bupa/Allianz.
Direct billing is available for students and dependants on OSHC Cover within these funds. You must present your current student card and health fund card to reception on arrival to be directly billed. A minimum fee will charged if we are missing any information. This can then be claimed from your health fund. The spouse of the student may be privately billed.
We are not direct billing students/dependents/graduates from NIB/IMAN.
Telephone and Electronic Communication
Patients are able to communicate of obtain information relating to their appointment by electronic means, including email (reception@herdsmanmedical.com.au) , fax or SMS. These messages will be acted on within 24 hours, Monday to Friday.
Health information given in electronic communications should be limited and discussed in general terms. Patients are advised that health information is best not sent through email as it is not secure, but is sent if the patient gives their consent. This will be done by asking the patient to send an email to us.
Our practice also allows patients to obtain timely advice or information regarding their clinical care by telephone conversation. Patient messages will be taken for any queries patient’s have for their doctor, and they will respond as soon as they can. These messages are always relayed back to the patient to ensure adequate communication in the doctor-patient relationship. Please be aware that front desk staff members are not able to give out any clinical advice as they are not clinically trained to do so. Any clinical queries will be passed on to the relevant team member.
Providing Feedback
Should you wish to provide feedback, or lodge a complaint, please speak with one of our staff members to fill out a ‘let me suggest’ form. We will do our best to help you with your query. We are open to all feedback.
Each State or Territory has a free independent health service to help consumers with health service complaints across all aspects of health in the public and private sector. Your complaint may be about a private practitioner or facilities of health services.
Free call: 1800 813 583 (within WA)
Phone: 08 9323 0600
Fax: 08 9323 0600